Help & guide

How to use BuildHub

Everything you need to go from a blank screen to a published website - written in plain language, no jargon.

13 step-by-step guides · Keyboard shortcuts · FAQ

Watch

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Short video walkthroughs cover the same ground as these guides.

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Create your first website

The recorded walkthrough of this guide plays at the top of the page. Watch the whole thing unfold in the live app, then follow the written steps at your own pace.

Play the walkthrough

Video tutorials

Quickstart, the builder tour, themes, media, ecommerce and support - six short videos.

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Learn the shortcuts

Twelve keyboard shortcuts cover almost everything you do repeatedly. Jump to the cheat sheet and try two of them.

Reference

Keyboard shortcuts

These work anywhere in the builder, except while you are typing into a text field.

Ctrl + S Save the page
Ctrl + Z Undo
Ctrl + Shift + Z Redo
Ctrl + C / V Copy / paste selected blocks
Ctrl + D Duplicate the selected block
Ctrl + A Select all blocks
Ctrl + = / - Zoom in / out
Ctrl + 0 Reset zoom to 100%
Delete / Backspace Delete the selected block
Space + drag Pan the canvas
Ctrl + scroll Zoom the canvas
Ctrl + click Select several blocks
Glossary

The words we use

Every term the platform uses in its own interface, in plain language.

Website
A container for your pages, with its own domain and settings.
Page
A single address within a website, built from blocks.
Block
One editable piece of a page, such as a heading, image or section.
Section
A full-width band of a page that can hold other blocks.
Template
A ready-made design you insert and then edit as your own.
Layer
A block viewed in the page tree, useful for deeply nested items.
Global header / footer
A header or footer applied automatically to every page of a website.
Saved section
A group of blocks you name and reuse on other pages.
Published
Live and visible to visitors. Unpublished work stays private.
Version
A snapshot saved each time you save a page, restorable later.
Answers

Frequently asked questions

The questions new users ask most.

Yes. Your websites, pages, media and products belong to your account and stay available for as long as you need them.

Yes - each website and page can carry custom CSS and custom head code, for fonts, verification tags or analytics snippets.

No. You connect your own Stripe or PayPal credentials in Payment Services, so customer payments go straight to you.

That depends on your plan. When you reach the limit you are told exactly which one you hit and given a link to upgrade.

Yes. Add the domain in the website settings and point your DNS records at the platform at your registrar.

Yes. Create a website per client and switch between them with the website selector; everything sits under a single login.

Search this guide first, then ask in the community forum, or open a support ticket. Live chat is available from inside the dashboard.

No. BuildHub is deliberately hands-on: you choose a template and design the page yourself, so nothing is generated or guessed on your behalf.
Support

Still stuck?

Searching this guide solves most things. If it does not, a human will help you.

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