Privacy Policy

Overview & Scope

At Web Builder ("BuildHub", "Protege LLC", "we", "us", or "our"), we operate an all-in-one SaaS website builder platform designed for agencies, developers, and businesses. This Privacy Policy describes how we collect, use, disclose, and protect personal data when you visit our website, register an account, build websites, or interact with our CRM and billing modules.

By accessing or using our platform at http://127.0.0.1:9000 or any associated subdomains, you acknowledge that you have read, understood, and agreed to the data processing practices outlined in this policy.

Information We Collect

We collect data necessary to provide seamless agency website management, account authentication, and platform features.

Account Data

Full name, email address, password hashes, company name, profile avatar, and account tier selection.

Website & CRM Content

Custom layouts, media assets uploaded to Media Library, form submissions, customer contacts, and website settings.

Payment Information

Stripe tokenized IDs, subscription histories, and invoice data. (We do not store full credit card numbers).

Technical & Telemetry Data

IP address, browser user-agent, operating system, referrer URLs, page view metrics, and session duration.

How We Use Your Data

Service Provision: To host, render, and render client websites, execute builder operations, manage domain routing, and sync media assets.
Authentication & Security: To verify your identity, send email verification tokens, process password resets, and audit access logs.
Billing & Customer Support: To process automated subscription payments via Stripe and communicate with you regarding tickets or feature updates.
Platform Analytics: To evaluate system performance, optimize asset compression, and improve our visual editor performance.

Third-Party Service Providers

We do not sell your personal information. We only share data with vetted third-party infrastructure providers necessary to run Web Builder:

Provider	Purpose	Location
Stripe Inc.	Payment processing & recurring billing	United States / Global
Unsplash API	Curated stock media photo proxying	Global CDN
Google Cloud / OAuth	Single Sign-On (SSO) & font distribution	United States

Data Security & Retention

We employ enterprise-grade security protocols, including TLS 1.3 encryption for data in transit, bcrypt password hashing, and role-based middleware isolation for tenant accounts. Data backups are encrypted at rest using AES-256 standards.

Your GDPR & CCPA Rights

Regardless of your physical location, Web Builder grants you full control over your personal information:

Access & Export

Request a machine-readable JSON copy of all account data and site content.

Rectification

Update your profile settings or email preferences at any time in the CRM profile tab.

Erasure (Right to be Forgotten)

Request complete account and database purge by contacting support.

Contact Our Data Protection Officer

If you have questions, concerns, or data requests regarding this Privacy Policy, please reach out to our privacy team:

Email Data Protection Officer

privacy@protege.example • Response time: within 24 hours

Contact Support

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